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Last updated: October 11, 2026
Welcome to It’s a Long Dog World.
This is where we keep the important stuff—the policies, guidelines and information that help keep things clear and fair for everyone.
We’ve tried to write this in plain English because legal information doesn't need to sound like it was written by a robot.
TERMS OF USE
It’s a Long Dog World is an original creative brand featuring Long Dog, crochet patterns, stories, comics, colouring, books and other creative goods.
By using this website or purchasing something from us, you agree to the terms below.
Our Content
Everything created for It’s a Long Dog World—including Long Dog and other original characters, artwork, illustrations, stories, comics, crochet patterns, photographs, colouring pages, written content, graphics, logos and website content—is owned by or licensed to It’s a Long Dog World and is protected by applicable copyright and intellectual-property laws.
Please don't copy, reproduce, redistribute, modify or commercially use our original content without our written permission, except as expressly permitted in these terms or by applicable law.
Products
Products available through this website may include digital crochet patterns, gift cards and other creative goods. We may also feature books and products available through third-party retailers.
Not all products are available at all times. Our offerings may change as It’s a Long Dog World grows.
Some physical products, including printed apparel and accessories, are made to order through our production partners.
Product photographs are intended to represent products as accurately as possible. Colours may appear differently depending on your screen or device. For printed products, the placement, scale or appearance of a design may vary slightly from the product images.
Prices
Prices are displayed in Canadian dollars unless otherwise stated.
We reserve the right to change prices or discontinue products at any time. Changes will not affect purchases that have already been completed and accepted.
Applicable taxes will be added where required.
Orders
When you place an order through the website, you are agreeing to purchase the products selected at checkout.
An order confirmation confirms that we have received your order. If there is a problem with your order, payment or product availability, we may contact you to resolve it.
Third-Party Links
This website may contain links to other websites, including retailers such as Amazon and services used to produce or fulfill products.
Those websites and services may be operated independently of It’s a Long Dog World. Their own terms, policies and processes may apply when you use their services or make a purchase through them.
DIGITAL PATTERNS & DOWNLOADS
Crochet patterns purchased directly from It’s a Long Dog World are delivered digitally.
After completing your purchase, you will be provided with access to download your pattern.
Please save your purchased pattern somewhere secure for your personal use.
Pattern Licences
When you purchase a crochet pattern, you are purchasing a licence to use the instructions to make the finished project.
You are not purchasing the copyright or ownership of the pattern itself.
You may:
Download and keep your purchased pattern.
Print a copy for your own use.
Make finished items from the pattern.
Give finished crocheted items as gifts.
Sell finished items you personally make from the pattern, unless a particular pattern states otherwise.
You may not:
Share the digital file with another person.
Upload the pattern to a website, Facebook group, file-sharing service or other platform.
Email or distribute copies of the pattern.
Sell or give away copies of the pattern.
Reproduce the pattern in another format for distribution.
Translate and distribute the pattern.
Copy our photographs, illustrations or instructions.
Claim the pattern or design as your own.
If someone would like a pattern, please send them to It’s a Long Dog World rather than sharing your copy.
Finished Items
We are happy for you to sell finished crocheted items made from our patterns, subject to any specific restrictions stated on the individual pattern.
We appreciate credit such as:
“Made from an It’s a Long Dog World pattern.”
Selling a finished item does not give you permission to reproduce, sell or distribute the pattern itself.
REFUNDS & CANCELLATIONS
Digital Products
Because digital patterns are delivered electronically and may be accessed immediately after purchase, digital pattern purchases are generally non-refundable once the pattern has been delivered or accessed, subject to applicable consumer protection laws.
We do, however, want to make sure you receive what you paid for.
If your download doesn't work, you receive the wrong pattern, you accidentally purchase the same pattern more than once, or there is a genuine problem with the digital file, please contact us at fatladycrochet@gmail.com.
We'll work with you to resolve the problem and, where appropriate, provide a replacement file, correction or refund.
Made-to-Order Products
Some physical products, including printed apparel and accessories, are made especially for you after you place your order. These items are produced through our print-on-demand production partner rather than kept as ready-to-ship stock.
Because each item is made to order, we generally cannot accept returns or exchanges simply because you changed your mind, selected the wrong size or colour, or ordered the wrong product.
Please review the product description, available options and size chart carefully before placing your order.
If your item arrives damaged, defective or incorrect, please contact us at fatladycrochet@gmail.com with your order details and clear photographs of the issue. We'll work with you and our production partner to investigate and arrange an appropriate solution.
Please contact us as soon as reasonably possible after receiving your order.
This policy does not limit any rights or remedies available to you under applicable consumer protection laws.
Cancellations
If you need to cancel an order, contact us as soon as possible.
We will make reasonable efforts to accommodate cancellation requests before an order has entered production or processing. Once a made-to-order product has entered production, cancellation may no longer be possible.
Digital products may be delivered immediately after purchase and may not be cancellable once delivery or access has occurred, subject to applicable consumer rights.
SHIPPING & DELIVERY
Digital products and gift cards delivered electronically do not require physical shipping.
Physical products made to order require production time before they are shipped. Production and delivery times vary depending on the product, destination, season and shipping method.
Any estimated production or delivery dates provided on product pages or at checkout are estimates, not guarantees. Delays may occur due to production demand, shipping carriers, weather, customs or other circumstances beyond our control.
Shipping destinations, costs and available delivery methods will be shown on applicable product pages or at checkout.
At this time, the United States is excluded from our direct physical-product shipping destinations. Available destinations may change, so please check the shipping information provided at checkout before ordering.
International customers are responsible for any customs duties, import taxes, brokerage fees or other charges imposed by their destination country, where applicable, unless otherwise stated.
Once an order has shipped, delivery is handled by the shipping carrier. If your order is delayed, appears lost or arrives damaged, please contact us so we can help determine the next steps.
COPYRIGHT & PATTERN USE
Make Something Wonderful. Please Don't Copy the Pattern.
Everything created for It’s a Long Dog World is the result of original creative work.
Long Dog, his world, his stories, artwork, crochet designs, patterns, photographs, illustrations and other original content belong to It’s a Long Dog World or their respective copyright owner.
Buying a pattern gives you permission to use the instructions to create your own finished project. It does not transfer ownership of the underlying copyright or intellectual property.
Please do not copy or redistribute our patterns, upload them to file-sharing sites or social-media groups, sell or give away copies, translate and distribute them without permission, copy our original photographs or artwork, claim our designs as your own, or reproduce Long Dog and other It’s a Long Dog World characters for commercial purposes without written permission.
About Translations
Our patterns may not be translated and redistributed without written permission from It’s a Long Dog World.
If you are interested in licensing, translation or another use of our work, please contact us.
Long Dog and His World
Long Dog is an original character created as part of the It’s a Long Dog World universe.
The character, artwork, stories, comics, names and related creative works are protected intellectual property.
Please don't reproduce, modify, commercialize or create competing products using Long Dog or other It’s a Long Dog World characters without written permission.
For copyright, licensing or permission inquiries, contact fatladycrochet@gmail.com.
PRIVACY
It’s a Long Dog World respects your privacy and is committed to handling your personal information responsibly.
When you purchase something, contact us, sign up for communications or otherwise interact with our website, we may collect information such as your name, email address, billing information, order information and any information you voluntarily provide to us.
Our website may also automatically collect limited technical information needed to operate and secure the website, such as your IP address, browser type, device information and pages visited.
Why We Collect Information
We may use your information to process and fulfill purchases, provide digital downloads, provide customer service, communicate with you about an order, send marketing communications where you have chosen to receive them, maintain business and transaction records, improve our website and products, prevent fraud or misuse, and meet legal and accounting requirements.
We collect information that is reasonably necessary for these purposes.
Payment Information
Payments made through It’s a Long Dog World are processed through Square.
Square may collect and process information necessary to complete and secure your payment, including payment-card information and transaction details.
It’s a Long Dog World does not store your complete credit-card number or security code. Payment information is handled according to Square's applicable privacy and security practices.
Website Hosting & Production Partners
Our website is hosted through Hostinger. We may also use third-party service providers to help produce and fulfill made-to-order products.
These providers may process information needed to perform their services, such as order details, product selections and shipping information. We share only the information reasonably necessary to process and fulfill your order or provide the requested service.
If you choose to subscribe to communications from It’s a Long Dog World, we may use your email address to send you updates about new products, launches, projects and promotions.
You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the email or by contacting fatladycrochet@gmail.com.
Transactional emails, such as purchase confirmations or information needed to provide something you've purchased, may still be sent when necessary.
Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for the website to function properly, maintain security, remember preferences or provide basic website functionality.
You can adjust cookie settings through your web browser. Disabling certain cookies may affect how parts of the website function.
Customer Photos & Content
We love seeing the things people make with It’s a Long Dog World patterns.
If you send us photographs, testimonials, comments or other content, we may ask for your permission before using that material publicly on our website, social media, promotional materials or elsewhere.
Simply sending us a photograph does not automatically give us permission to publish it.
Access to Your Information
You may contact us if you have questions about the personal information we hold about you or would like to request access to or correction of your information, subject to applicable law.
Privacy questions and requests can be sent to fatladycrochet@gmail.com.
Protecting Your Information
We use reasonable safeguards appropriate to the information we collect to protect personal information from unauthorized access, use, disclosure, loss or theft.
No electronic system is completely secure, so we cannot guarantee absolute security.
Privacy Concerns & Updates
If you have a question or concern about how your personal information has been handled, please contact fatladycrochet@gmail.com.
We will make a reasonable effort to investigate and resolve your concern.
Our website and business may change over time. We may update this privacy information when necessary. The most current version will always be posted on this page.
CONTACT
It’s a Long Dog World
For questions about orders, patterns, downloads, copyright, privacy, collaborations or anything else related to the site, contact:
Last updated: October 11, 2026
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Contact
18 Puppertown Lane
Lethbridge Alberta
Canada
fatladycrochet@gmail.com
It's a Long Dog World
Make Something Wonderful
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